It's about rating
What would you do in such a situation when you've sent a lot of coins with the high value and your swap partner received them but his parcel disappeared somewhere on the way and you stay finally without coins at all but possibly not coz of the swapper but the post.
Will you rate the swapper or not? If yes would it be just rate without stars or what
It's a bit difficult to decide.
I would inform my swap partner and discuss how you can proceed to the mutual satisfaction. I had a couple of cases like this (not really expensive coins though) and was able to reach a suitable agreement with my partner.
And after that you rate him/her depending on how responsive (or responsible) he or she is.
Для всього свій час, і година своя кожній справі під небом
Verweis : "glykan"I would inform my swap partner and discuss how you can proceed to the mutual satisfaction. I had a couple of cases like this (not really expensive coins though) and was able to reach a suitable agreement with my partner.
And after that you rate him/her depending on how responsive (or responsible) he or she is.
the solution that partner offered is to wait the post's compensation, finally it seems that the post service of the partner's country didnt find the parcel at all. Soon will be an year since the deal was so I doubt it will be found
Verweis : "glykan"I would inform my swap partner and discuss how you can proceed to the mutual satisfaction. I had a couple of cases like this (not really expensive coins though) and was able to reach a suitable agreement with my partner.
And after that you rate him/her depending on how responsive (or responsible) he or she is.
This is the way I would proceed. I have had two shipments I mailed disappear. In both cases I made it right by shipping additional coins to my swap partner...Not much fun to do a swap when you have to send double value, but it is the right thing to do in my mind....
Verweis : "akadotour"the solution that partner offered is to wait the post's compensation, finally it seems that the post service of the partner's country didnt find the parcel at all. Soon will be an year since the deal was so I doubt it will be found
I'd say that this is a wrong way do deal with the situation. If I were in his shoes, I would send the coins again or compensate my swap partner in agreeable manner and than I deal with my post office.
I believe that it is a responsibility of the sender to make sure that his/her parcel reaches the other side.
Для всього свій час, і година своя кожній справі під небом
I think Universal Postal regulation says that in order to get compensation you have to be able to prove you have send a parcel, meaning you have to use tracking code/registered mail. The compensation in based on the weight of the parcel, meaning usual compensation is maximum 30 eur. It does not matter whether you have mailed 50 or 100 eur coins you still get maximum 30 eur. That is also why I'm not very happy to use tracking/registered mail, because it costs me almost 10 eur extra and by using that the maximum compensation is 30 eur. Not a very good deal for me.
If my parcel disappears, I usually negotiate and probably offer that we made a new deal and I put about the same value of coins what was in the lost parcel. I haven't lost many parcels at all and the latest, two years ago, perhaps.
I was in your situation few times and each time my swap partner offered himself to send additional coins or at least money that would cover some of your sent coins. Seems this is how numista users proceed when this issue show up.
Verweis : "akadotour"the solution that partner offered is to wait the post's compensation, finally it seems that the post service of the partner's country didnt find the parcel at all. Soon will be an year since the deal was so I doubt it will be found
I'd say that this is a wrong way do deal with the situation. If I were in his shoes, I would send the coins again or compensate my swap partner in agreeable manner and than I deal with my post office.
I believe that it is a responsibility of the sender to make sure that his/her parcel reaches the other side.
Absolutely agree with this, it is 100% the responsibility of the sender to ensure that the package arrives correctly and in good order and if that does not happen then they should offer a resolution which is satisfactory to the recipient, whether that be another package of coins or payment equivalent to the value of the coins that they have received.
Just because you can't see it ... doesn't mean it isn't there - Anon.
until now offered nothing and all stopped somewhere between the post of my country doesnt answer to post of partners country so I guess here is nothing to wait. I already accepted the fact that coins are lost. But the question actually was about rating
would it be better to stay it like it is without rating..
give no rate just a feedback..
give bad rate..
don't know
I think if he is able to give enough proof that shows they were sent then go ahead and give him a satisfactory rating.(example I take a picture of coins packaged, the envelope marked for the receiver and a copy of the receipt) If not then see if there is a way to get the swap voided so neither one of you can receive any feedback for it.
Please give him a rating and tell the story so the rest of us know how he choses to deal with these unfortunate losses.
He is the one that is going to be refunded by the post, not you. You should not be the one holding the bag and receiving nothing.
You have had a totally unsatisfactory transaction so far. I definitely would like to know about this before I had any dealings with this person. Someone I would not like to deal with.
Well I know your pain. About two years ago I had a long run of postal issues, lost. Me I always try to make it right, more coins or return there coins. Iam not sure how to rate for lost coins. But I would say lost coins in mail and how or if the other tried to fix. I know some people put in there profile Send by regular mail, if lost by mail not reasonable. So read peoples profile.
That is the biggest reason iam not swapping a lot. My way around that is I always send first. Even with a 100 swaps and a rating of a hundred. I really hate the feeling I have wind I have some ones coins and mind are not there. Good luck my friend and happy coin collecting.
yours daryl
Verweis : "alexx_353"He must resend the package because if it's lost by postal office he will be compensated by the Post Office (if its registered mail).
this is not true. At least not in the US. I had two instances of this problem once a package I registered went to Brazil was lost. USPS told me point blank you sent coins so it doesn't matter if you registered the package you won't be compensated. The other was domestic and the item was stolen out of the package again I was denied payment back. If you get insurance maybe you'll get money back but by no means is registering a guarantee. This is why I don't use it now it's a waste of my money.
yes its true but is illegal to send coins by mail (this is valabil in europe ), how to be compensate for something illegal, you can declare something else , the envelope is lost so they cant veriffy
in my country if the package is lost you're compensate 10x the shippment cost (that if isn't inssurance)
The parcel was sent from not Europe to Europe and it was with the insurance
The last track number info said it was in the sorting center in Germany, then silence
To give the compensation the post of the sender should find who is responsible for lost parcel as I understand but didnt find it out where it was lost so no compensation was given to the swapper.
The swapper has high enough and 10.0 rating so it's also a dilemma to break it
You have to rate your swap with how satisfied you are. You sent numismatic items to him and he received them, he sent some to you and you did not receive them and he knows that. Your swap is incomplete after almost a year with you being the ultimate loser and he prefers to let you wait. When it goes bad is when the finger pointing starts. Fact remains, You did not get your coins and he knows it!
Verweis : "akadotour"The parcel was sent from not Europe to Europe and it was with the insurance
The last track number info said it was in the sorting center in Germany, then silence
To give the compensation the post of the sender should find who is responsible for lost parcel as I understand but didnt find it out where it was lost so no compensation was given to the swapper.
The swapper has high enough and 10.0 rating so it's also a dilemma to break it
If it was sent by registered mail, and you don't received it, the responsible is the post, not the sender. Once it happens similar with me, i waited about 8 months to receive the compensation from the post service.
The right thing to do is give neutral feedback, or not give at all. Remember, he has done his part- sent the coins. If the parcel is loose it is not his responsability. TRy to get an agreement with him but you should also insist with the postal service to explain you what happened.
In this hobby, your situation is a risk, and all we know it.
sadoca The sender as not done his part. To me it still is the senders job. The post office insurance is with the sender not the person it is sent to. The sender needs to find out what happen, And fix it. I believe in the US only the sender can get the insurance.
One thing to consider. The US postal service does not sell insurance on packages leaving the US. I tried to insure a package going to Europe last week and was told it was not available when shipping out of the country. Other postal systems may be the same.
There is an option to give "no mark"(which is different from 0 stars). The "no mark" rating was designed for this exact occurrence, when a swap was not completed through no fault of the sender. If you're sure the sender has actually sent the coins then I would give the swap no mark and then describe in the comments that the parcel was lost in transit.
so I guess here is nothing to wait. I already accepted the fact that coins are lost. But the question actually was about rating
